This Privacy Policy
discloses the privacy practices for Player Coach Connection, LLC (“Company,”
“us” or “we” ), the (www.playercoachconnection.com) website and various related services
(together referred to as the "Site"). Player Coach Connection, LLC,
the provider of the Services (referred to as “Player Coach Connection,” "us " or "we"), is
committed to protecting your privacy online. Please read the information below
to learn the following regarding your use of our Services. You acknowledge that
this Privacy Policy is part of our Terms of Use, and by accessing or using our
Services, you agree to be bound by all of its terms
and conditions. If you do not agree to these terms, please do not access or use
our Services. For purposes of this Privacy Policy, “User” refers to all
individuals that utilize the Site with login information, while “Visitors”
refers to anyone who visits the site regardless of having a login.
Types of Collected
Information
We may receive,
collect and store any information a User enters on our Site or provide us in
any other way. In addition, we may collect the Internet Protocol (“IP”) address
used to connect a User's computer or other electronic
device to the internet; login; e-mail address; password; computer and
connection information and purchase history. You acknowledge our minimum age
requirements and certify you are at least 14 years of age. Any User under the
age of 18 must have the permission of, and be
directly supervised by, their parent or guardian in order to use this Site. If
you are a minor, your parent or guardian must read and agree to this Privacy
Policy prior to you using this Site. We may use
software tools to measure and collect session information, including page
response times, length of visits to certain pages, page interaction
information, and methods used to browse away from the page or the mobile app.
We may also collect personally identifiable information (including name, email,
password, communications); payment details (including credit card information),
comments, feedback, recommendations, and personal profile.
Methods of Collection
When Users conduct a
transaction on our Site, their personal information including User's name,
address and email address are collected. Reasons for information collection are
described in the following section.
Reason for Collection
of Information
Company collects such
Non-personal and Personal Information for the following purposes:
1. To provide and operate the Site and Services;
2. To provide our Users with ongoing customer
assistance and technical support;
3. To be able to contact our Users with general
or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and
other aggregated and/or inferred Non-personal Information, which we or our
business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and
regulations.
Security and Storage
of User and Visitor Information
We shall make use of
technical and organizational measures specifically designed to protect User and
Visitor information that is under Company’s control. Employees
are aware of and shall follow all of our data privacy
policies and procedures. We shall make use of firewalls designed to protect
against intruders and test for network vulnerabilities. However, no method of
transmission over the internet or method of electronic storage is completely
secure and we shall not be liable for any data breach that occurs.
Communication with
Site Users
We may contact a User for notifications regarding User's account, to
troubleshoot problems with User's account, to resolve a dispute, to collect
fees or monies owed, to poll User's opinions through
surveys or questionnaires, to send updates about Company, or as otherwise
necessary to contact User to enforce Company’s User Agreement, applicable
national laws, and any agreement we may have with User. For these purposes, we
may contact User via email, telephone, text messages, and postal mail.
Usage of cookies and
Similar Tracking Tools
When you use our Site, we may store cookies on
your device in order to facilitate and customize your use of our Site. A cookie
is a small data text file, which a website stores on your computer's hard drive
(if your web browser permits) that can later be retrieved to identify you to
us. Our cookies store randomly assigned user identification numbers, the
country where you are located, and your first name to welcome you back to our
Site. The cookies make your use of the Site easier, make the Site run more smoothly
and help us to maintain a secure Site. You are always free to decline our
cookies if your browser permits, but some parts of our Site may not work
properly in that case. We will collect and use Non-Personally Identifiable
Information about you, such as your IP address, browser type, the server your
computer is logged onto, the area code and zip code associated with your
server. Company shall not be liable for the placement
of third party cookies or utilization of other
tracking technologies. Users, through their usage of Site,
agree to release the Company from any liability regarding third party cookies.
Data usage fees may apply, and shall be the sole
responsibility of User.
Withdrawal of Consent
If User no longer
wishes Company to process User's data, or wishes to opt out of any messaging,
emails or other forms of communication, please contact us at (307) 286 6563 or send us mail
to: 2430 Knight St, Dallas, TX 75219.
Privacy Policy Updates
We reserve the right
to modify this privacy policy at any time for any reason. It is User’s sole
responsibility to check these policies so please review it frequently. Changes
and clarifications will take effect immediately upon their posting on the Site.
Should the we make material changes to this policy, we
will notify User here that it has been updated so that User is aware of what
information Company collects and how it is used.
​
Policy Scope
This Privacy Policy
shall not apply to information that User has provided to third parties. Our
platform or Site may direct User to a third-party service; however, disclosure
of information to these third parties shall be subject to the relevant third party’s
privacy policy. Company accepts no responsibility for
the third-party’s content, procedure or privacy policy.
California Privacy
Statement
This PRIVACY NOTICE FOR CALIFORNIA
RESIDENTS applies solely to Visitors, Users, and others who reside in the State
of California (“consumers” or “you”). We adopt this notice to comply with
the California Consumer Privacy Act of 2018 (“CCPA”) and other California
privacy laws. Any terms defined in the
CCPA have the same meaning when used in this notice.
Information We Collect
We collect information that
identifies, relates to, describes, references, is capable of being associated
with, or could reasonably be linked, directly or indirectly, with a particular
consumer or device (“personal information”). In particular,
we have collected the following categories of personal information from
consumers within the last twelve (12) months:
Category |
Examples |
Collected |
A. Identifiers. |
A real name, alias, postal
address, unique personal identifier, online identifier, Internet Protocol
address, email address, account name or other similar identifiers. |
YES |
B. Personal information categories
listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A name, signature, address,
telephone number, bank account number, credit card number, debit card number,
or any other financial information. Some personal information
included in this category may overlap with other categories. |
YES |
C. Protected classification characteristics
under California or federal law. |
Age (40 years or older),
race, color, ancestry, national origin, religion or creed, marital status,
sex (including gender, gender identity, gender expression, pregnancy or
childbirth and related medical conditions), sexual orientation, veteran or
military status, genetic information (including familial genetic
information). |
NO |
D. Commercial information. |
Records of personal
property, products or services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies. |
YES |
E. Biometric information. |
Genetic, physiological,
behavioral, and biological characteristics, or activity patterns used to
extract a template or other identifier or identifying information, such as,
fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke,
gait, or other physical patterns, and sleep, health, or exercise data. |
YES |
F. Internet or other
similar network activity. |
Browsing history, search
history, information on a consumer's interaction with a website, application,
or advertisement. |
NO |
G. Geolocation data. |
Physical location or movements. |
NO |
H. Sensory data. |
Audio, electronic, visual,
thermal, olfactory, or similar information. |
NO |
I.
Professional or employment-related information. |
Current or past job history or performance
evaluations. |
NO |
J. Non-public education
information (per the Family Educational Rights and Privacy Act (20 U.S.C.
Section 1232g, 34 C.F.R. Part 99)). |
Education records directly
related to a student maintained by an educational institution or party acting
on its behalf, such as grades, transcripts, class lists, student schedules,
student identification codes, student financial information, or student disciplinary records. |
NO |
K. Inferences drawn from other personal information. |
Profile reflecting a
person's preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and
aptitudes. |
NO |
Personal information does not include:
• Publicly available
information from government records.
• De-identified or aggregated
consumer information.
• Information excluded from
the CCPA's scope, like:
o health or medical
information covered by the Health Insurance Portability and Accountability Act
of 1996 (HIPAA) and the California Confidentiality of Medical Information Act
(CMIA) or clinical trial data;
o personal information
covered by certain sector-specific privacy laws, including the Fair Credit
Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial
Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
We obtain the categories of
personal information listed above from the following categories of sources:
• Directly from our Consumers
or Service Providers.
• Indirectly from our
Consumers. For example, through information we collect from our Consumers in the course of providing Services to them.
• Directly and indirectly
from activity within our Site. For example, from submissions through our Site
or Site usage details collected automatically.
Use of Personal Information
We may use or disclose the
personal information we collect for one or more of the following business
purposes:
• To
fulfill or meet the reason for which the information is provided.
• To provide you with
information, products or Services that you request from us.
• To carry out our
obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and
collections.
• To improve our Site and
present its contents to you.
• For testing, research,
analysis and product or service development.
• As necessary or appropriate
to protect the rights, property or safety of us, our Consumers, Service
Providers or others.
• To respond to law enforcement
requests and as required by applicable law, court order, or governmental
regulations.
• As described to you when
collecting your personal information or as otherwise set forth in the CCPA.
We will not collect
additional categories of personal information or use the personal information
we collected for materially different, unrelated, or incompatible purposes
without providing you notice.
Sharing Personal Information
We may disclose your personal
information to a third party for a business purpose.
When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the
recipient to both keep that personal information confidential and not use it
for any purpose except performing the contract. In the preceding twelve (12)
months, we have disclosed the following categories of personal information for
a business purpose:
We disclose your personal
information for a business purpose to the following categories of third
parties:
• Our affiliates.
• Consumers and Service
Providers.
• Third parties to whom you
or your agents authorize us to disclose your personal information in connection
with products or Services we provide to you.
Your Rights and Choices
The CCPA provides consumers (California
residents) with specific rights regarding their personal information. This
section describes your CCPA rights and explains how to exercise those rights.
Access to Specific
Information and Data Portability Rights
You have the right to request
that we disclose certain information to you about our collection and use of
your personal information over the past 12 months. Once we receive and confirm
your verifiable consumer request, we will disclose to you:
• The categories of personal
information we collected about you.
• The categories of sources
for the personal information we collected about you.
• Our business or commercial
purpose for collecting or selling that personal information.
• The categories of third
parties with whom we share that personal information.
• The specific pieces of
personal information we collected about you (also called a data portability
request).
• If we sold or disclosed
your personal information for a business purpose, two separate lists
disclosing: sales, identifying the personal information categories
that each category of recipient purchased; and disclosures for a business purpose or identifying the personal
information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request
that we delete any of your personal information that we collected from you and
retained, subject to certain exceptions. Once we receive and confirm your
verifiable consumer request, we will delete (and direct our service providers
to delete) your personal information from our records, unless an exception
applies.
We may deny your deletion
request if retaining the information is necessary for us or our service
providers to:
1. Complete the transaction
for which we collected the personal information, provide a good or service that
you requested, take actions reasonably anticipated within the context of our
ongoing business relationship with you, or otherwise perform our contract with
you.
2. Detect security incidents,
protect against malicious, deceptive, fraudulent, or illegal activity, or
prosecute those responsible for such activities.
3. Debug products to identify
and repair errors that impair existing intended functionality.
4. Exercise free speech,
ensure the right of another consumer to exercise their free speech rights, or
exercise another right provided for by law.
5. Comply with the California
Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or
peer-reviewed scientific, historical, or statistical research in the public
interest that adheres to all other applicable ethics and privacy laws, when the
information's deletion may likely render impossible or seriously impair the
research's achievement, if you previously provided informed consent.
7. Enable solely internal
uses that are reasonably aligned with consumer expectations based on your
relationship with us.
8. Comply with a legal
obligation.
9. Make other internal and
lawful uses of that information that are compatible with the context in which
you provided it.
Exercising Access, Data
Portability, and Deletion Rights
To exercise the access, data
portability, and deletion rights described above, please submit a verifiable consumer request to us through our
Site.
Only you or a person
registered with the California Secretary of State that you authorize to act on
your behalf, may make a verifiable consumer request related to your personal
information. You may also make a verifiable consumer request on behalf of your
minor child.
You may only make a
verifiable consumer request for access or data portability twice within a 12- month period.
The verifiable consumer request must:
•
Provide sufficient information that allows us to reasonably verify
you are the person about whom we collected personal information or an
authorized representative.
• Describe your request with
sufficient detail that allows us to properly understand, evaluate, and respond
to it.
We cannot respond to your
request or provide you with personal information if we cannot verify your
identity or authority to make the request and confirm the personal information
relates to
you. Making a verifiable
consumer request does not require you to create an account with us. We will
only use personal information provided in a verifiable consumer request to
verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a
verifiable consumer request within 45 days of its receipt. If we require more
time (up to 90 days), we will inform you of the reason and extension period in
writing. If you have an account with us, we will deliver our written response
to that account. If you do not have an account with us, we will deliver our
written response by mail or electronically, at your option. Any disclosures we
provide will only cover the 12-month period preceding the verifiable consumer
request's receipt. The response we provide will also explain the reasons we
cannot comply with a request, if applicable. For data portability requests, we
will select a format to provide your personal information that is readily
useable and should allow you to transmit the information from one entity to
another entity without hindrance.
We do not charge a fee to
process or respond to your verifiable consumer request unless it is excessive, repetitive,
or manifestly unfounded. If we determine that the request warrants a fee, we
will tell you why we made that decision and provide you with a cost estimate
before completing your request.
Non-Discrimination
We will not discriminate against
you for exercising any of your CCPA rights. Unless permitted by the CCPA, we
will not:
• Deny you goods or Services.
• Charge you different prices
or rates for goods or Services, including through granting discounts or other
benefits, or imposing penalties.
• Provide you
a different level or quality of goods or Services.
• Suggest that you may
receive a different price or rate for goods or Services or a different level or
quality of goods or Services.
Changes to Our Privacy Notice
We reserve the right to amend
this privacy notice at our discretion and at any time. When we make changes to
this privacy notice, we will notify you by email or through a notice on our
Site.
Contact Information
If you have any questions or
comments about this notice, our Privacy Statement, the ways in which we collect
and use your personal information, your choices and rights regarding such use,
or wish to exercise your rights under California law, please do not hesitate to
contact us through the Site using “ATTENTION: PRIVACY COMPLIANCE OFFICER” in
the message.
Your General Data Protection Regulation
(“GDPR”) Rights
If you are a citizen of the European Union
(“EU”), you are entitled to certain rights under the GDPR. You have the right
to:
● Know how long we’ll keep your
information. We’ll keep your personal information until the earlier of: (1) you
either ask us to delete your information or (2) the Company decides it no
longer needs the data and the cost of retaining it outweighs the value to
keeping it.
â—Ź Access, rectify or erase your personal
information.
● Withdraw your consent to the Company’s
processing of your data, which shall have no effect on the lawfulness of the
processing of your personal information prior to your withdrawal.
â—Ź Lodge a complaint with a supervisory
authority that has jurisdiction over GDPR issues.
â—Ź Provide only your personal information
which is reasonably required to enter into a contract
with us. The Company will not ask for your consent to provide unnecessary
personal information on the condition of entering into
a contractual relationship with the Company.